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With over 28 years of experience as an Electro Freeze distributor, Sentry Equipment has established itself as the leader in the frozen dessert industry. When you buy our equipment, you are not only investing in us, but we are investing in you. As a family owned business, we realize that our success as a company depends upon the success of our customers, and we take that very seriously. Working with us at Sentry gets you more than just high quality, industry leading equipment. It gets you our award winning sales and service teams and their commitment to the following goals:
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Education
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Consulting
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Training
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Service
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Education
2010 was the 26th straight year
Sentry was voted a top Electro Freeze distributor. One
of the main reasons is that we believe in
educating customers on our equipment and the industry in
general. We may be the experts on the frozen dessert
business and equipment, but you are the expert on your
vision and ideas. Working together with our customers
and talking to them and not at them, is the best way to
ensure success. We have helped thousands of customers
develop their ideas and dreams into high
profits. Whether it be through our Ice Cream Academy,
our Open House seminars, our participation in frozen
treat schools throughout the country, or just a one on
one meeting at your location.
It all starts with education.
Consulting
Consultation goes hand and hand with education and it is
one of our biggest strengths at Sentry Equipment. From
the day you meet with us, you'll have the peace of mind
that we are just a phone call away. Whether you are
opening a new business, changing an existing one, or
just considering a fresh idea, we will help guide you
every step of the way. Click on the link below to
learn more about our Consulting services.
More about our
Consulting Services
Training
When you purchase Electro
Freeze equipment from Sentry, you get more than just a
machine. With a full state of the
art training facility, we’ll give you all the hands on
training
you need to maximize your profits. Through our annual
Open House, training seminars, and our focused
one-on-one sessions, we will train you on everything you
need to know.
From how to make consistent, profitable, high quality
products
to the art of serving customers, there is nothing we
don’t cover. We’ll give you the foundation and training
you need, for as long
as you need it. Our job does not end after the sale.
It’s only
the beginning.
Service
Service is such an important
aspect of what we do at Sentry Equipment. That is why
we developed our "Sentry Service Standards"
* Fully stocked parts
trucks - Whatever may be wrong with your equipment,
our trucks have the part to fix it
* 24 Hour Service
- If we cannot solve your problem over the phone, our
goal is to be at your store within 24 hours
* 7 days a week on
call service - Problems rarely happen at convenient
times. No matter when they happen, we are a phone call
away
* Sentry Technicians
- Sentry employs only the most professional, courteous
and qualified technicians and we keep them. Amazingly,
our service department has over 200 years of experience
in the industry
When you call us at Sentry,
you will always get a live, courteous voice on the
phone. Small wonder we
have won the Electro Freeze Service Excellence award for
26 straight years.
Please note: Sentry Equipment Service and Sales handles Electro Freeze equipment in the areas of New Jersey, Pennsylvania, and Delaware. Please contact us for a detailed list of our serviced counties.
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