This month we're going to remind you of the importance of changing your wearable parts in your Electro Freeze machines. Now, just because we sell the machine and the parts don't think of this as an egregious way to do both. Our main goal is to educate you and teach you how important it is to have the right parts on hand when you need them.
As you may know, our ice cream machines have a great return on investment. Many of our customers can make an ice cream cone for around $.35 and turn around and sell it for $3.50 or above. Though the machines do provide a great return, they are just that, investments. In order to maintain this investment, which produces the highest product quality for your customers, there are a few parts that you'll need to change. These parts, which are few in number and cost, should be changed on regular basis to maintain the equipment's performance and longevity.
There have been many times we've sent our service team out to a customer, only to have to tell them of a $1000-$1500 service bill. It happens and the reason it happens is that they didn't change an $11 hose or a $4 oring or a set of blades that run less than $100.
Because it is a machine, failure to address one small problem could compound and lead to bigger problems down the road. That small, inexpensive part, you didn't change, is now causing component failure, which leads to downtime on the machine - where you can't serve customers. Failure to replace these parts means you're probably not getting the proper overrun and product quality as before. You could also be losing food costs and cutting into your product margins. Even if you're cutting corners when sanitizing the machine. All of these little things you're not doing can eventually add up to disastrous and expensive consequences.
You need to be proactive with your machines, not reactive. Make sure you have the parts on hand and or in stock, just in case something does happen or you discover you need a new oring or hose while cleaning it. It's a simple fix you can do now instead of letting it compile into a further bigger problem. If you do have one of our machines then we provide a maintenance sticker or card so you can keep track of the last time you changed parts. We have done several blogs on this topic before and we always try and educate our customers on this every year, as a reminder, because it is that important.
The machines are very inexpensive to maintain with these parts, but you have to make it a priority in your store because you'll maintain the:
- Product Quality
While eliminating down and operating efficiently. Our first priority at Sentry is your success. We want to make sure you understand the importance of these wearable parts so you can have them on hand in case you do need them. We can provide you with a complete kit or individual parts for any of your machines. Call us now and we'll also provide you with a maintenance card you can put right on your machine. If you want to order your kit, just click below.